Privacy Policy

About LighterHub

LighterHub operates an AI inference API service that provides access to large language models and other AI capabilities. We are committed to protecting your privacy and ensuring transparency about how we handle your data.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Data We Collect

When you use the LighterHub API, we collect only operational metadata necessary to provide, maintain, and improve our service:

• Timestamps: When requests are made
• Request IDs: Unique identifiers for tracking requests
• Token counts: Number of input and output tokens processed
• Latency: Response time and performance metrics
• Status codes: HTTP status and API response codes
• API endpoint: Which model or endpoint was called

How We Use Your Data

We use operational metadata for the following purposes:

• Service delivery: To process your requests and provide accurate responses
• Performance monitoring: To track system health, uptime, and latency
• Usage tracking: To measure API usage, token consumption, and billing
• Debugging: To investigate errors and technical issues
• Improvement: To optimize performance and enhance service quality
• Compliance: To maintain audit logs and meet legal obligations

Temporary Debug Logging

In rare cases, we may enable temporary debug logging to diagnose technical issues or investigate service problems. When debug logging is enabled:

• Duration: Debug logging is always time-limited to a maximum of 7 days
• Scope: Limited to the specific requests and systems being debugged
• Access: Restricted to authorized engineering staff only
• Deletion: Debug logs are automatically deleted after the investigation period

If debug logging is ever enabled for your requests, we will notify you at founder@lighterhub.app and provide details about what was logged.

Data Protection

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (HTTPS/TLS)
• Access controls and authentication
• Regular security audits and monitoring
• Secure data handling practices

Training Data Policy

Your data is not used to train our models or any third-party models.

We do not:

• Use your prompts or completions for model training
• Use your data to improve our ML models
• Share your data with model training teams

Data Sharing

We do not sell, rent, or share your data with third parties.

We may share operational metadata only in the following limited circumstances:

• Legally required: When compelled by law or regulation
• Service providers: With vendors who help us operate the service (under strict data processing agreements)
• Safety/security: To prevent fraud, abuse, or other harmful activity

We will never share your data for marketing, advertising, or any purpose unrelated to providing the LighterHub service.

Data Retention

Operational metadata is retained for:

• Active period: While your account is active
• Log retention: Up to 90 days for operational logs
• Billing: As long as necessary for billing and financial purposes
• Legal holds: Longer if required by law

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access: Request information about what data we hold
• Deletion: Request deletion of your data (subject to legal obligations)
• Correction: Request correction of inaccurate data
• Portability: Request your data in a portable format
• Opt-out: Opt out of optional data collection practices

To exercise any of these rights, contact us at founder@lighterhub.app.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Effective Date" at the top of this page. Your continued use of LighterHub after such changes constitutes your acceptance of the updated Privacy Policy.

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